Shipping Policy – Noriara

At Noriara, we aim to make ordering your favorite scarves simple and convenient. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

Orders are processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume, holidays, and other operational factors. Orders may require additional processing time during busy periods.

Once your order has been dispatched, you may receive a shipping confirmation email with tracking information when available.

2. Shipping Destinations

Shipping availability depends on the destination and the delivery options offered at checkout.

Please ensure that your shipping address and contact details are accurate and complete when placing your order. We may not be able to change the delivery address after an order has been processed or dispatched.

If you are unsure whether we deliver to your location, please contact us before placing your order.

3. Shipping Fees

Available shipping methods and applicable shipping fees will be displayed at checkout before you complete your purchase.

Any shipping promotions or free-shipping offers will be subject to the conditions stated on the website at the time of purchase.

Additional charges, including customs duties, import taxes, or other destination-related fees, may apply to international orders. Responsibility for these charges will depend on the applicable law and the shipping terms presented at checkout.

4. Estimated Delivery Times

Delivery times depend on your destination, the shipping method selected, carrier operations, customs clearance, and other factors beyond our direct control.

Any delivery estimates displayed on our website or at checkout are provided for guidance and are not guaranteed unless expressly stated otherwise.

Delays may occur due to severe weather, public holidays, customs inspections, carrier disruptions, or other unexpected circumstances.

5. Order Tracking

Where tracking is available, you can use the tracking details provided in your shipping confirmation email to check your shipment’s progress.

Please allow time for tracking information to become available after dispatch. Carrier systems may not update immediately.

If your tracking information has not changed for an extended period or your package appears to be missing, please contact us for assistance.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, contact us as soon as possible at serviceteam@noriara.com. We will try to assist, but changes cannot be guaranteed once an order has entered processing or has been shipped.

Additional shipping costs resulting from an incorrect address or a requested reshipment may apply where permitted by law.

7. Delayed, Lost, or Damaged Shipments

If your order is delayed, appears to be lost, or arrives damaged, please contact our customer service team.

Please include your order number and any relevant tracking details. For damaged packages, photographs of the parcel and its contents may help us review the issue.

We will work with the relevant shipping provider, where appropriate, to investigate and determine the next steps in accordance with applicable law.

Nothing in this policy limits any rights you may have regarding goods that are not delivered or arrive damaged.

8. Customs and Import Duties

For international shipments, customs authorities may inspect packages or require additional documentation.

Import duties, taxes, and customs-related charges may vary by destination. Please review the information available for your location before placing an order.

Customs clearance may also affect delivery times.